National Data & Learning Coordinator

Hello Neighbor

Pittsburgh, PA, USA

Employment

US$42-45k (annually)

Administrative

Full time

Nov 8

Hello Neighbor is seeking a National Data & Learning Coordinator to support the Hello Neighbor Network team supporting grassroots nonprofits across the country working with refugees and immigrants. They will design and implement a comprehensive MEL strategy for the Network programs. This team member will also help build and implement a comprehensive strategy for data utilization in the Resilience Grants program supporting members across the country to collect meaningful quantitative and qualitative data and analyze and share data in a national framework.

Please review the Hello Neighbor Network website before applying: https://www.neighbornetwork.io

This is an in-house position at our Pittsburgh, PA office in Larimer. We are currently on a hybrid return-to-work and in the office on Tuesdays, Wednesdays, and Thursdays. We require COVID-19 vaccination and a booster for full-time employees.

Reports To: Director of National Programs

Key Responsibilities:

(1) Monitoring, Evaluation & Learning

  • Lead program monitoring, evaluation, and learning (MEL) including developing a MEL plan and strategy for the Network department and programs that allow for comprehensive, equity-focused, national analyses of Network and Network member impact in local communities (incl. surveys, interviews, focus groups, etc.)
  • Lead data collection, analysis, and communication for the Fellowship program, annual Convening, and other key programs
  • Build and implement a comprehensive strategy for data utilization in the Resilience Grants program supporting members across the country to collect meaningful quantitative and qualitative data
  • Maintain database system, data collection efforts, and quality control. Support migration of Network program data to Salesforce and advise and support the system design
  • Lead regular data reporting on outputs and outcome areas
  • Establish, oversee, and coordinate national evaluation initiatives and partnerships and help close out existing research projects
  • Integrate community-based evaluation practices and disaggregated data analysis to ensure and promote equity within all Network programs
  • Support Network members in a limited capacity with their evaluation
  • Support other Hello Neighbor departments and programs in a limited advisory capacity as the resident community-based evaluation and learning expert
  • Keep up-to-date on evaluation, research, and key learnings in the field and identify ways the Network can utilize data and storytelling to highlight the grassroots impact

(2) Communicating Data

  • Regularly present data to the team and key stakeholders across communities for continuous improvement of programs and evidence-based practice (incl. Network staff team, Hello Neighbor team, National Advisory Council, Network members, and more)
  • Analyze and share resilience grants data in a national framework
  • Bring forward key insights from national data for Network-authored articles, social media, newsletters, and other external communications

(3) Operations & Administration

  • Submit finance requests to the Director of National Programs
  • Provide and oversee the provision of timely, detailed case notes for programs
  • Communicate and support members to complete surveys and evaluations
  • Assist Director of National Programs with resilience grant program administration, fundraising, and reporting requirements

Preferred Qualifications:

  • Educational background aligned with the requirements of the position which could include a Bachelor’s Degree and/or graduate degree (potential fields of study including Public Policy, International Development, Social Work, Decision Science, Business Administration, and more)
  • Ideally at least 2 years of experience with community-based research and learning
  • Experience with visualization, writing, and reporting on data including communicating data to people with different levels of data literacy
  • Exceptional writing and interpersonal skills

About You:

  • A team player
  • An empathetic leader
  • Committed to equity and inclusion 
  • Experience in a fast-paced and/or scaling organization
  • Lived migration experience and fluency in other languages a plus
  • Passion for community building, refugee and immigrant rights
  • Experience working with foreign-born populations
  • Ability to communicate with diverse communities
  • Excellent writing, communication, and organizational skills
  • Alignment with and support of Hello Neighbor’s core values

Details/Benefits:

  • Hello Neighbor offers a comprehensive benefits package including 3 weeks PTO plus an annual office closure in December, health care, vision and dental coverage, a matching IRA, and an emphasis on professional development
  • This is an in-house position at our Pittsburgh, PA office in Larimer. We require the COVID-19 vaccination plus booster for full-time employees
  • Applications accepted on a rolling basis
  • Estimated start date: January
  • Salary range: $42,000-$45,000

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