Outpatient Clinic Director

Job Summary:

Under the general direction of the Medical Supervisor and Executive Director, Director plans, directs and coordinates the activities of the Outpatient Department [OP] of ACRP, relating to financial management, scheduling, staffing, and personnel operations in accordance with prescribed program regulations, policies, priorities, and funding. The director also plans, directs and coordinates the activities of the department to ensure that established goals, objectives, and services are accomplished in accordance with prescribed regulations, priorities, time limits and funding conditions. Additional duties are to advise, make recommendations, and assist the Medical Director & Medical Supervisor in the formulation of goals and objectives and exercises independent judgement in the course of carrying out overall responsibilities.

Duties/Responsibilities Include:

• Directs the day-to-day operations of assigned Outpatient clinic location.
• Manage office finances, budgets, and approve all purchases for office supplies or equipment.
• Ensure all director and staff paperwork, tracking forms, and reports are completed and sent to the appropriate receiver in a timely manner.
• Complete, review, and audit; records, charts, files, faxes, reports, correspondence and other written materials of clients and by staff for accuracy of contents and timely completion
• Supervise, monitor, assess, and regularly review staff performance and productivity, prepare and present staff performance evaluations, and conduct annual staff evaluations.
• Conduct corrective action meetings with staff, when necessary, intended to coach and redirect poor performance issues and policy violations.
• Provide professional consultation to agency staff.
• Maintains, adheres to, and implements the agency's programmatic and administrative policies and procedures to attain program goals and objectives.
• Track staff attendance, call offs, sick/vacation time, and unemployment compensation claims
• Ensure all staff meet and maintain legal and agency requirements including, but not limited to, qualifications, clearances, education, and trainings.
• Identify, recruit, and screen potential employees for position openings at assigned location. This includes but is not limited to recruiting at job fairs, colleges, and universities; scheduling and conducting candidate interviews; and the completion of reference checks.
• Communicate recommendations for the employment, promotion, disciplining, and termination of staff to the Human Resource Director and/or Executive Director
• Monitor the agency's compliance with Chapter 5200. Psychiatric Outpatient services
• Prepare and participate in all necessary program audits.
• Complete and document a clinical record review for quality of the OP service provided and compliance with Chapter 5200 and document the outcomes of the review quarterly.
• Attend agency and community meetings.
• Coordinate, plan, and attend fundraisers and community events.
• Makes programmatic and administrative recommendations to the Human Resources Department in accordance with the agency/program goals and objectives.
• Assist Quality Assurance Director in monitoring Fraud, Waste, & Abuse, program compliance, as well as timely and successful resolution to problems, and audit findings
• Develop and monitor the quality improvement plan for the agency
• Initiate and foster communication to facilitate services between the Managed Care Organization (MCO), professional providers, schools, clients and families (and all ACRP Programs). This can include attending to outside agency meetings, Quarterly MCO meetings, and conferences for Magellan Behavioral Health, and or CCBHO

Minimum Job Requirements:

Education / Experience:

• Must have a master's degree from a college or university that is accredited by an agency recognized by the United States Department of Education or the Council for Higher Education Accreditation in a recognized clinical discipline including social work, psychology, nursing, rehabilitation or activity therapies. A clinical supervisor shall be a mental health professional with at least 2 years of supervisory experience.

Required Clearances and Documentation:

• Must possess a valid driver's license and have access to reliable transportation.
• Act 31/Act 126 Clearance Mandated Reporter Training
• Act 34 Clearance Pennsylvania State Police Background Check (Criminal History)
• Act 114 Clearance FBI Fingerprint
• Act 33 Clearance Pennsylvania Child Abuse History