Bookstore Manager

COA Bookstore Manager oversees all aspects of COA’s independent and online bookstore. The COA Bookstore Manager will work with senior COAP management and advisors to curate our book and merchandise inventory and manage book program P&L. Bookstore hours are currently 12:00 pm to 6:00 pm seven days a week.

Specific Responsibilities:

• Independent oversight of all day-to-day operations, to include customer service, merchandising, stock management, and cash management.
• Coordination of purchasing, receiving, inventory management, shipping, and returns.
• Preparation and coordination of store budgets with Finance Manager, invoicing, and accounts payable.
• Recruiting, hiring, training, scheduling, and full day-to-day supervision of 2 employees and volunteers engaged in bookstore activities.
• Management of front of house reception.
• Assuring that inventory and operation meet COAP mission-related goals for broad representation of translations by genre and country, in-language books, books by local authors, books and merchandise related to programming and mission and new opportunities.
• Creating a friendly environment for volunteers (back office and floor) and customers, building customer relationships (individuals and institutional).
• Representing the bookstore at various community and/or business meetings.
• Maintain Information Systems for inventory and sales.
• Maintain e-commerce web-site
• Maximizing revenue options including developing relationships that result in bulk orders and maintaining community partnerships.
• Create content for Bookstore social media channels and writing weekly sales letters in conjunction with marketing.

Experience, Skills & Qualifications:

• Experience in book industry purchasing with preference for someone with knowledge of international and translated works and Bookstore back office management
• Demonstrable expertise in merchandising
• Knowledge of Microsoft Office, Google Docs, bookstore software, Mailchimp, and social media
• Enthusiastic reader
• Flexibility in schedule; weekends and holidays are required; Position can be full or part time.

Compensation/Benefits:

• Hours are negotiable of either full time with Salary $38,000 to $42,000 or Part time of 30 hours per week.
• Healthcare (up to $250 monthly reimbursement for benefits or medical expenses)
• Paid Time Off (12 days of PTO the first year) plus 8 paid holidays
• Vanguard Simple IRA with 3% match

Requirements:

• Full COVID-19 vaccination by the start of employment.
• Commitment to the values of Equity, Diversity, and Inclusion.